Needing to have an operation is a daunting prospect, no matter how small the procedure is.
As much time as is required is taken to explain the nature of the operation, its operationslimitations, benefits and possible complications. Information leaflets are given where appropriate and if necessary patients are advised to think about the operative plan and return for a further appointment to discuss the operation in the presence of a relative or spouse.

If the costs for any operations are to be covered by medical insurance, procedure codes will be given and the likely venue for your operation will be discussed. It is again advisable to get approval from your insurance company prior to any operative intervention.

The actual timing of any operative procedure can then be discussed with the practice manager.

You will be sent details of your operation by email and/or post. It is very important that you read the documents thoroughly and if there is/are any concerns, please contact the London ENT clinic immediately.
If a long period of time elapses between the last consultation and the operation date, then a follow up appointment a week or so before the operation is recommended so that the operative plan can be discussed in detail just prior to the operation.

If any diagnostic scans (eg CT or MRI) or X-Rays were carried out prior to your operation please discuss with the office if you need to bring a copy of the imaging with you on the day of surgery. This is especially relevant if the imaging was done at a different location to where the operation is due to take place.  The London ENT Clinic does not keep copies of imaging results, so never assume this requirement can be ignored.

Please note that some hospitals / clinics make a  charge for the provision of copies of imaging studies, and this cost may not be reimbursed by your insurance company. Please make your own enquiries as it is dependent on the particular insurance company.

On the day  of your surgery please remember the need to be nil by mouth (including water) for a minimum of 6 hours prior to your operation time.

Please remember to bring all regular drugs/medications which you are currently taking.

If you take regular anticoagulants to thin your blood especially Aspirin, remember that these need to be stopped ideally 2 weeks prior to your operation. If you have any concerns about this, please speak to Mr Patel or one of his staff for advice.

Patients will be sent home with medications such as pain killers, antibiotics and ointments. This will be explained to you before you are discharged. You will be charged by the hospital for these discharge medications.

If there are any problems post operatively, please contact the London ENT Clinic. If it is out of hours, then email Mr Patel or leave a message with the London ENT Clinic. You can also speak to the ward staff where the operation took place for advice.

In the unlikely event of a serious emergency such as significant bleeding which cannot wait for telephone advice, make your way either to the A & E department of Imperial College Hospitals, based at Charing Cross Hospital, W6 or to your local A & E department, whichever is nearer. Once the patient is stabilised, Mr Patel can be contacted and further care can be managed appropriately.